Privacy Policy

Grynow.ai (referred to as "we," "us," or "our") is dedicated to upholding the confidentiality of personal information belonging to its customers. The intent of this privacy policy ("Policy") is to delineate the methodologies and objectives governing the collection, utilisation, sharing, and processing of personal information, emphasising our unwavering commitment to preserving the utmost confidentiality when individuals engage with Grynow.

This Privacy Policy applies to all the services offered by Grynow Media Private Limited, and its affiliates (collectively “Grynow”). This Policy covers the information about our usage of any data provided by you to Grynow.ai on our website or any other Grynow platform. We are committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used under this Policy. Grynow.ai reserves the right to update this Policy frequently, hence you should check this page from time to time.

WHAT INFORMATION DO WE COLLECT?

In alignment with the Services we render and the nature of your interaction with us, we gather, utilise, retain, and transfer various categories of personal data, herein categorised as follows:

• Contact Data: This encompasses your email address, postal address, billing address (if distinct), telephone number (inclusive of any contact number utilised for reaching our customer services).
• Email Data: Comprising the content within your email messages, subject lines, attachments, metadata, and headings.
• Financial and Transaction Data: Encompassing details regarding payment card information, particulars of transactions involving you (both incoming and outgoing), and additional financial and billing particulars.
• Identity Data: Inclusive of your date of birth, first and last name, honorifics, occupational title, and the name of the organisation where you are employed.
• Creator Data (pertinent solely to Creators): This encompasses the handles and links to your profiles on social media and content-sharing platforms (such as Facebook, Twitter, Instagram, Snap, YouTube, Vimeo, and Pinterest), alongside any content publicly accessible on these platforms.
• Marketing and Communications Data: Encompassing your preferences pertaining to receiving marketing materials from us and our affiliates, as well as your communication preferences.
• Profile Data:Comprising details about your purchases from us, product preferences, interests, feedback, and responses provided in surveys.
• Technical Data:Encompassing your internet protocol (IP) address, cookie identifiers, login data, browser type and version, time zone settings, location details, browser plug-in types and versions, operating system, and platform information, alongside other technological aspects related to the devices used for accessing our Services.
• Usage Data: Encompassing details regarding your interaction with our Services and products, including clickstream patterns to, through, and from our Services (inclusive of date and time stamps), products browsed or searched for, page response times, download errors, duration of visits on specific pages, interaction details (such as scrolling, clicks, and hover actions), and methods employed for navigating away from the page.

We do not handle any form of 'special category' personal information, encompassing details related to racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in trade unions, genetic or biometric data, or information pertaining to sexual orientation or personal life choices of our Brand Customers.

However, in the case of Creator, we may retain any 'special category' information as defined above that you have voluntarily disclosed and made publicly accessible on social media and content-sharing platforms (e.g., Facebook, Twitter, Instagram, Snap, YouTube, Vimeo, and Pinterest) from which we gather and index information to facilitate our Services. This specifically pertains to 'special category' information publicly shared by you on these platforms. Your control remains absolute regarding the information you opt to disclose publicly on these platforms.

HOW DO WE STORE YOUR INFORMATION

We have implemented suitable security protocols to mitigate the risk of inadvertent loss, unauthorised access, or misuse of personal information.

Additionally, we have established procedures to address any presumed breaches of data security. In instances where legal obligations mandate, we will notify you and relevant regulatory bodies of any suspected data security breach.

WHO WE SHARE YOUR INFORMATION WITH

Certain services offered are facilitated by third-party entities and platforms. By utilising any product, service, or functionality originating from Grynow's domain, you hereby acknowledge and grant consent to Grynow for sharing such information and data with affiliated third parties, subject to contractual relationships established between Grynow and these entities. This sharing may include, but is not limited to, third-party contractors or vendors engaged by Grynow to furnish services such as statistical analysis, email or postal communications for marketing purposes, payment processing, advertising initiatives, promotional endeavours, or customer support services.

In conjunction with specific transactions, monthly billing processes, and the utilisation of Grynow's software and services, Grynow shares your information and data with third-party vendors. Furthermore, Grynow may share your personal data with its subsidiaries, parent companies, external advisers, and auditors to conduct business operations, and to safeguard Grynow's legal and commercial interests, including the prevention or defence against claims.

Grynow may collect, utilise, and in some instances, disclose your information to comply with legal obligations, such as subpoenas, search warrants, discovery demands, court orders, or governmental investigations. This includes legal proceedings involving private parties.In the event of a business sale or a similar transaction involving a substantial portion of Grynow's assets, Grynow may disclose your personal information to potential purchasers. The divulged information will be strictly used for the evaluation of the proposed transaction. Following the acquisition of said assets, the purchaser may employ the personal information for the operation and management of the acquired business or for purposes in accordance with this Policy.

Regarding third-party vendors providing services to Grynow, these vendors are contractually obligated to Grynow, dictating the usage of your personal information and data solely in connection with the services rendered to Grynow. Additionally, these vendors are bound to maintain the confidentiality of your personal information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You have the right to request an exported file containing the personal data we possess about you, including any information you have furnished to us. As delineated earlier, you may also request the deletion of any personal data within our possession. However, this exclusion does not encompass data that we are legally obliged to retain for administrative, legal, or security purposes, nor does it apply to information that we are authorised to retain in accordance with applicable laws if we believe such retention is or may be necessary to safeguard our rights, property, assets, or those of our customers.

Respecting your privacy, we offer the opportunity to opt out of receiving specific announcements directly within the communication medium. Furthermore, you can opt out of receiving any or all communications from Grynow by contacting our Data Privacy Officer at the provided address.

To eliminate cookies from your device, you can clear your browsing data via your browser settings. Additionally, you retain the option to decline cookies by adjusting your browser preferences. However, it's important to note that rejecting cookies may limit your access to specific informational pages or features on the site.

UPDATES TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy periodically to comply with legal requirements or for valid business reasons. This Privacy Policy undergoes an annual review to ascertain the alignment of personal data usage with the purposes outlined in the Privacy Policy, alongside pertinent regulations or frameworks. Any alterations made to this Privacy Policy in the future will be published on this page and, if deemed necessary, communicated to you via email. We encourage you to regularly revisit this page to stay informed about any updates or revisions to this Privacy Policy.